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66 Articles

Aiunify Chat User Operations Manual

Enables businesses to communicate with website visitors and customers through live chat, messaging, and automated conversations.

Created! Aug 25, 2026

Chapter 41 — Controlling Lead-Prompt Timing, Response Guardrails, and Starter Prompts

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Created! Aug 25, 2026

Chapter 42 — Detecting and Applying Site-Type / Vertical Presets

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Created! Aug 25, 2026

Chapter 43 — Understanding the Agent Knowledge Workspace

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Created! Aug 25, 2026

Chapter 44 — Adding Single-Page and URL Knowledge Sources

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Created! Aug 25, 2026

Chapter 45 — Discovering a Site and Adding Sitemap or Bulk-Crawl Sources

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Created! Aug 25, 2026

Chapter 46 — Adding Knowledge by Pasting Text

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Created! Aug 25, 2026

Chapter 47 — Uploading PDF, DOCX, CSV, TXT, and Markdown Knowledge Files

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Created! Aug 25, 2026

Chapter 48 — Using Existing Notion and Google Knowledge Sources

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Created! Aug 25, 2026

Chapter 49 — Reviewing Source Status, Extracted Content, Chunks, and Crawl Results

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Created! Aug 25, 2026

Chapter 50 — Reindexing, Previewing, Refreshing, and Removing Knowledge Sources

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Created! Aug 25, 2026

Chapter 51 — Creating and Managing Curated Answers

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Created! Aug 25, 2026

Chapter 52 — Creating and Managing Behavior Triggers

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Created! Aug 25, 2026

Chapter 53 — Creating Calls to Action for Visitor Conversations

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Created! Aug 25, 2026

Chapter 54 — Testing an Agent in the Playground

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Created! Aug 25, 2026

Chapter 55 — Using Playground Scenarios, Page Context, Diagnostics, Regeneration, and Comparison

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Created! Aug 25, 2026

Chapter 56 — Creating and Managing A/B Experiments

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Created! Aug 25, 2026

Chapter 57 — Workflows Overview

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Created! Aug 25, 2026

Chapter 58 — Creating and Editing Keyword-Triggered Workflows

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Created! Aug 25, 2026

Chapter 59 — Using Message, Question, and Escalate Workflow Steps

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Created! Aug 25, 2026

Chapter 60 — Using Branch, Tag Lead, and Webhook Workflow Steps

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