AIUNIFY Chat separates Knowledge management into two related Agent areas:
Use both areas together. A Source tells the system what to ingest; the Knowledge workspace lets you verify what was actually indexed.
From the Agent workspace, select Knowledge (what AI sees).
The page heading is What the AI knows.
The interface explains that every indexed page and Document is shown and that opening a row reveals the actual extracted text the model can use while answering visitors.
The top of the page displays three primary totals:
These totals provide a quick indication of how much Knowledge has successfully entered the Agent's searchable index.
Use Search by URL or title… to narrow the indexed Documents.
This is useful when the Agent has many pages or uploaded files and you need to verify one specific item.
Indexed Documents can identify their origin with labels such as:
HTML-based content may also show which crawler extracted it.
Select a Document row to expand it.
The expanded view can display:
A Chunk is a smaller block of searchable content created from a Document. AIUNIFY Chat uses these blocks when retrieving relevant Knowledge for a visitor question.
Inspecting the Chunk text is one of the best ways to confirm whether the crawler or ingestion process captured meaningful content rather than navigation, empty markup, or unrelated text.
If a Document was crawled but has zero searchable Chunks, the Knowledge workspace can display Indexing didn't finish.
The interface explains that a transient embedding issue may be responsible and provides Reindex to retry.
If the Agent has no indexed Documents, the page displays Nothing indexed yet. and directs you to the Sources page.
Do not evaluate Agent Knowledge only by the Source status. Open representative Documents and inspect the actual Chunks. The Knowledge workspace is the clearest user-facing view of what content the Agent has available for retrieval.