From the Agent workspace, select Knowledge sources.
The Sources page is the operational area for adding and maintaining content the Agent should learn from.
The Add a page card accepts a website URL.
The interface explains that AIUNIFY Chat will fetch the page, extract its text, and index it for the Agent.
Use a complete HTTP or HTTPS URL, for example:
https://your-site.com/about
Use the actual public page that contains the information the Agent should know.
The Source is created in a pending state and a crawl is queued.
As processing continues, the Source can move through statuses such as Pending, Crawling, Indexed, or Failed.
Good individual URL Sources include pages containing:
Do not add a page merely because it exists on the website. Prefer pages whose content should genuinely influence Agent answers.
Pages dominated by login forms, account controls, checkout experiences, or other non-informational content are generally poor Knowledge Sources.
After adding the Source, review the Existing Sources list.
Use Refresh to retrieve the latest crawl status when processing finishes in the background.
Select the Preview control to open What the AI sees for this source.
Review the extracted Documents and Chunks to verify that the page produced meaningful text.
Select Reindex when the page has changed or when the first crawl/index attempt did not produce usable content.
Use Single URL for one specific page. Use Sitemap only when the URL points to a real sitemap and you intentionally want the crawler to process multiple URLs from it.