Open the Claims tab in the Coupon Workspace to review customer Coupon Codes and redemption status.
The section is labeled Recent claims.
The Recent Claims table contains:
The Customer column displays the customer Name.
It also displays the customer's Phone number or Email when available.
If neither is available, the interface can display No contact.
The Business column identifies the Business connected to the Coupon Campaign.
The Code column displays the unique Coupon Code generated for the customer.
The Campaign column identifies the Coupon Campaign that generated the Code.
The Claimed At column shows when the Coupon was claimed.
Coupon Claim Status can include:
Claimed means the customer received a Code but the Coupon has not been marked as redeemed.
Used means the claim has been marked as redeemed.
Cancelled means the claim has been removed from the normal active redemption flow.
Select Copy to copy the customer's Coupon Code to the clipboard.
This can help staff compare the Code presented by the customer with the Code stored in the Coupon Workspace.
The Claims area supports:
Use Previous and Next to navigate larger Coupon Claim histories.
If there are no Coupon Claims, the interface explains that Claims will appear after customers submit their contact details on a Coupon Page.