7.1 Security Settings

Security settings provide the normal account-user controls for changing a password and, when available to the account, managing two-factor authentication.

7.2 Changing Your Password

The password-change form requires:

• Current password
• New password
• Confirm password

1. Open Security settings.
2. Enter your current password.
3. Enter the new password.
4. Enter the same new password in Confirm password.
5. Select Save password.

Use a long, unique password that is not reused for unrelated services.

7.3 Two-Factor Authentication

When two-factor authentication management is available, Security settings contains a Two-factor authentication section.

AIUNIFY Chat uses time-based one-time-password authentication with a TOTP-compatible application.

7.4 Enabling 2FA

1. Open Security settings.
2. Select Enable 2FA.
3. Continue the setup workflow.
4. Use the displayed QR code with your TOTP-compatible authenticator application, or use the manual setup key when required.
5. Complete any requested confirmation step.
6. Store your recovery codes securely.

7.5 QR Code and Manual Setup Key

The setup workflow can provide both a QR code and a manual setup key. Use only one trusted authenticator application to complete setup unless your organization's security procedure instructs otherwise.

Treat the manual setup key as sensitive account-security information.

7.6 Login After 2FA Is Enabled

After 2FA is active, AIUNIFY Chat prompts for a secure code during login. Obtain the current code from the TOTP-compatible authenticator associated with your account.

7.7 Recovery Codes

Recovery codes provide an alternative when the normal authenticator is unavailable.

• Store recovery codes somewhere secure.
• Do not place them in public notes or shared chat messages.
• Treat each recovery code as sensitive authentication information.
• Review or regenerate recovery codes through the supported Security workflow when necessary.

7.8 Disabling 2FA

If two-factor authentication is currently enabled and the account is permitted to manage it, Security settings provides a Disable 2FA action.

Disable 2FA only when there is a legitimate account-security reason to do so.

7.9 Security Troubleshooting

If a security update fails, review the validation message presented by the interface. For password changes, confirm the current password and both new-password fields. For 2FA, confirm that the authenticator is using the setup information associated with the current AIUNIFY Chat account.