40.1 Project-Specific Collaboration Controls

AIUNIFY CRM allows authorized Project users to manage the members participating in a Project and the Project-specific features available for the work.

These controls apply to the individual Project. They are not a replacement for organization-wide user or role management.

40.2 Project Members

The Project view includes a Project Members workflow.

Members should represent the staff users who actually participate in or require access to the Project according to your organization's operational process.

40.3 Reviewing Project Members

Before changing membership:

  1. Open the correct Project.
  2. Review the Customer.
  3. Review the existing member list.
  4. Determine who needs to participate in this Project.
  5. Add or remove members only as required for the Project.
  6. Save the change.
  7. Verify the member list afterward.

40.4 Why Project Membership Matters

Project membership can affect which staff members participate in Project work and how related Tasks, time, discussions, files, and other Project activity are coordinated.

Do not add users merely to make information easier to find if they do not require Project participation.

40.5 Available Project Features

The Project model contains a defined set of Project features that can be made available within the individual Project.

Depending on the Project and the controls presented to your user account, available feature areas include:

  • Project Overview.
  • Tasks.
  • Timesheets.
  • Milestones.
  • Files.
  • Discussions.
  • Gantt.
  • Activity Log.
  • Team-member information.
  • Financial overview where applicable.

Later chapters explain the major Project workspaces in detail.

40.6 Task-Related Project Access Options

The Project also defines task-related customer collaboration options that can include:

  • View Tasks.
  • Create Tasks.
  • Edit applicable Tasks.
  • Comment on Tasks.
  • View Task Comments.
  • View Task Attachments.
  • View Task Checklist Items.
  • Upload files on Tasks.
  • View total logged Task time.

These options are Project-specific customer collaboration controls and should match what the Customer is intended to see or do within that Project.

40.7 Dependency Between Task Options

The interface links several Task options to the broader View Tasks choice.

If Task viewing is disabled for the Project's customer-facing experience, related customer Task creation, editing, commenting, attachment, checklist, upload, and logged-time options are correspondingly restricted by the Project form.

This prevents a dependent Task capability from remaining enabled when the underlying Task view is unavailable.

40.8 File Access

The Project feature set includes the ability to expose supported Project file functionality where applicable.

Before sharing Project files, verify that they belong to the correct Customer and are appropriate for the intended Project participants.

40.9 Discussions

Projects can expose a discussion area when that feature is available.

Use Project Discussions for collaborative conversation that should remain associated with the Project instead of moving Project context into unrelated records.

40.10 Milestones

The Project can expose Milestones to represent significant stages or target points in the work.

Milestone operations are covered in the next Project chapter.

40.11 Gantt View

The Project feature model includes Gantt visibility where enabled.

The Gantt view provides a time-oriented representation of Project work and is covered with Project planning operations in the next chapter.

40.12 Timesheets

Timesheet visibility can be made available as part of the Project feature set.

Project time tracking and Timesheets are covered in a dedicated later chapter.

40.13 Financial Overview

The Project feature set can include a financial overview where applicable to the Project's workflow.

Only users with the appropriate access should rely on Project financial information. Detailed Project Expense and Invoice workflows are documented later in this manual.

40.14 Activity Log

The Project can expose its activity history so authorized participants can review significant Project events.

Use the activity history as supporting context. Make corrections in the underlying Project, Task, file, time, or financial record rather than trying to alter history indirectly.

40.15 Team Member Visibility

The Project feature set can include team-member visibility for the customer-facing Project experience.

Enable or retain that visibility only when it matches the intended collaboration model for the Project.

40.16 Review Visibility Before Customer Collaboration

Before sharing Project access or relying on the customer-facing Project workflow:

  1. Open the Project.
  2. Review available Project features.
  3. Review the member list.
  4. Review Task-related customer options.
  5. Review Files and Discussions availability.
  6. Review Milestone and Gantt visibility.
  7. Review Timesheet visibility.
  8. Review financial visibility when applicable.
  9. Review Activity and team-member visibility.
  10. Save any legitimate Project-specific changes.

40.17 Project-Specific Access Best Practices

  • Keep member lists limited to the people who need Project participation.
  • Review visibility before sharing sensitive Project information.
  • Do not expose financial information unless intended.
  • Keep dependent Task options consistent with Task visibility.
  • Review file visibility carefully.
  • Use Project Discussions for Project-specific collaboration.
  • Recheck feature visibility when the Project's collaboration requirements change.

Operational principle: Give Project participants access to the information and collaboration features required for the work while keeping unrelated or sensitive Project information outside their intended visibility.

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